ScriptNet

Many FQHCs do not take full advantage of the 340B program and may be losing up to 70% of prescriptions to non-network pharmacies, representing a significant revenue opportunity loss. In addition, patients who fill their prescriptions at non-network pharmacies may unnecessarily be paying more for their prescriptions.

We identify non-network patients and our trained call center staff engages with them to bring them back to network pharmacies, helping your organization maximize 340B revenue and optimize patient management, as well as providing cost savings to the patient.

The ScriptNet call center improves patient adherence by:

• Ensuring that patients are able to fill their prescriptions
• Ensuring that patients receive their medications where and when they need them
• Making sure that patients understand medication instructions
• Educating patients about the benefits of in-network pharmacies
• Answering any questions patients may have
• Performing follow-up to ensure that patients continue to adhere to the medication regimen

Medication is shipped directly to the patient’s home, and we even offer a SmartShip option that automatically ships patients’ medications monthly and on time to increase adherence and compliance.

Improve Patient Experience

With the ScriptNet call center, patients receive the education and support they need to achieve the best possible outcome. ScriptNet helps close gaps in care by bringing more patients in-network and utilizing cutting-edge technology and trained staff to identify and address any barriers to medication adherence. Call center staff help extend the care team, ensuring that patients’ questions and concerns are answered and any issues addressed promptly.

The ScriptNet specialized call center helps you increase adherence and provide a better patient experience, while maximizing 340B revenue.